Eissportzentrum Bodeli Matten bei Interlaken Genossenschaft
880 m
Zoo
Alpenwildpark
1.4
km
Schloss 9
Probstei
810 m
Weissenaustrasse
Weissenau-Naturschutzgebiet
1.1
km
Castle
Weissenau Castle
2.2
km
Castle
Unspunnen Castle
2.6
km
Reckweg
Sight-Seeing
960 m
Theme Park
Jungfrau Park Interlaken
3.4
km
Wagnerenstrasse
Seilpark Interlaken
1.5
km
Nearby
Gallery
Kunsthaus Interlaken
190 m
Hoheweg
230 m
Höheweg 71
Statue Of Yash Chopra
440 m
3800 Interlaken
Hohematte Park
560 m
Museum
Tourist Museum of the Jungfrau region
460 m
Casino
Casino Interlaken
520 m
Jungfraustrasse 72
Swissraft-Activity
880 m
Japanese Garden of Friendship
20 m
Höhe-Promenade
Ice Magic Interlaken
190 m
2 Rugenparkstrasse
HighLife
430 m
Höheweg 115
Paragliding Interlaken GmbH
580 m
Restaurants
Da Rafmi
40 m
Jungfraustrasse 2
Vanini Swiss Chocolate Since 1871
30 m
Hoeheweg 12
Mercato
30 m
Postgasse 1
Pizpaz Restaurant
120 m
Centralstrasse 4
Ox Restaurant & Grill
150 m
Am Marktplatz
Taste of India Restaurant
160 m
3800 Interlaken Central Str
Royal Spice
130 m
Centralstrasse 7
China Restaurant Lian
130 m
Centralstrasse 11
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Convenient location
Clean rooms
Loud music at night
Inconsistent service
7.0/10
Very good
Rooms
6.8
Location
8.3
Service
7.1
Dining
6.6
Guest reviews
7.0/10
based on 10 reviews
7.9
7.9/10 based on 2036 reviews
Bradley
United Kingdom,
May
2024
6.8/10
The hotel room was spacious and well-appointed, but lacked some basic amenities expected from a four-star hotel. The view from the room was quite unpleasant due to a nearby run-down building. The service was satisfactory overall with a mix of helpful and indifferent staff members. The location was noisier than anticipated, especially on weekends, but offers a convenient central position near transportation hubs. The dining experience remained consistent throughout the stay, with a good variety of choices. The facilities met basic requirements without any exceptional offerings.
Rooms
7.0
The room was spacious and well-appointed, ideal for a short stay for Europeans.
Service
6.0
The service was ok, with some staff members standing out for their helpfulness.
Location
6.0
The hotel is conveniently located near Interlaken West Station and the bus station in the city center, but noise levels can be bothersome late at night.
Dining
8.0
The dining experience offered a good variety of options for all meals.
Facilities
7.0
Basic facilities were available without any standout amenities.
Richard
United Kingdom,
May
2024
7.0/10
My stay at the hotel was quite pleasant overall. The room was clean and spacious, although a bit warm being located just above the bar and with no window to open. The location was excellent, very convenient for exploring the city. The service, although generally friendly, had a couple of instances of rudeness that were off-putting. The dining experience was good overall, but the mattress was not very comfortable. The facilities were decent but could be improved.
Rooms
7.0
The room was clean and spacious with a really nice smell.
Service
6.0
The service was friendly overall, but there were a few instances of rudeness that dampened the experience.
Location
9.0
The location was excellent, making it easy to access various attractions and activities.
Dining
7.0
The dining experience was good overall, but the mattress was not very comfortable.
Facilities
6.0
The facilities were decent but have room for improvement.
Convenient location
Loud music at night
Hugh
United Kingdom,
April
2024
7.4/10
My stay at the hotel was in a prime location, right in the heart of Interlaken. The room was spacious with a double bed and bunk beds, though lacking an adjoining room which would have been preferred. The cleanliness of the bathroom was commendable, but the non-functioning AC could be a drawback, especially during hot weather.
Rooms
7.0
The room was large with a double bed and bunk beds, offering good space for a quick trip. However, the non-functioning AC and noise from the main street could be inconvenient.
Service
8.0
The service was gentle and kind, with a helpful staff member coming to check the regulator in the room. Though there might be a need for more training to enhance the overall service quality.
Location
9.0
The hotel's location was excellent, right in the middle of Interlaken, making it convenient to access all key areas. However, being on the edge of the hotel could impact the noise levels.
Dining
6.0
The dining experience needs improvement, with limited options available. Despite this, the room was very fashionable with a good variety of food selections.
Facilities
7.0
The hotel's facilities were adequate for a short stay, lacking some amenities such as a rope or iron for clothes.
Oliver
United States,
March
2024
7.4/10
I had a mixed experience at the hotel. The rooms were clean and had nice amenities, but the restaurant was dingy and couldn't handle the number of guests. The staff were friendly and helpful, but the service could use improvement. The location was convenient but noisy at times due to a nearby bar.
Rooms
8.0
The room was really clean, spacious, and had a nice balcony, which was great for a smoker like me. The A/C worked well and the amenities were adequate. The location near Interlaken West station was super convenient.
Service
6.0
The staff were friendly and helpful overall, but I had some issues with one staff member who was not very accommodating. They could use some training to provide better service.
Location
9.0
The location was excellent, just 5 minutes from Interlaken West station, making it easy to explore the area. However, there was some noise from a nearby bar that affected my stay.
Dining
7.0
The breakfast had a decent selection, but it became repetitive during my 3-night stay. The food quality was good, but the dining area could be improved.
Facilities
7.0
The hotel had good facilities overall, with a cozy restaurant and good Wi-Fi. However, there were some issues with capacity in the restaurant that affected the dining experience.
Andrew
United Kingdom,
February
2024
6.6/10
The hotel had some drawbacks like small rooms that were uncomfortably cold and had low ceilings, but the loft style with mountain views was a plus. The breakfast was dull, and the shower water flow weak, but the location was convenient in central Interlaken.
Rooms
5.0
Room size was the smallest I've seen, uncomfortable bed, and cold atmosphere. However, the loft style with mountain views was a nice touch.
Service
7.0
Some staff members were dismissive, but one gentleman was helpful and promptly fixed the air conditioner. Overall, the service was friendly.
Location
8.0
The hotel is centrally located in Interlaken with good street and mountain views. It's close to transportation hubs for easy access around the city.
Dining
6.0
The dining experience could have more variety, but it was satisfactory overall. The breakfast was repetitive, and there were occasional unpleasant odors.
Facilities
The hotel offered standard amenities like housekeeping and tours assistance.
James
United Kingdom,
January
2024
7.8/10
The hotel offers spacious rooms with a large storage cabinet, but the view facing a run-down building just meters away was quite off-putting. The service was exceptional, especially with the free bike offer and prompt air conditioner fix. The location is outstanding, being a short walk from Interlaken's main square, although some noise can be heard at night if windows are open. The dining options were varied, but not up to expectations. Overall, a mixed experience with great service and location, but room views could be improved.
Rooms
7.0
The rooms were big and even had a large storage cabinet, but the view facing a run-down building nearby was quite horrific.
Service
9.0
The service was perfect, with the gentleman offering free bikes and promptly fixing the air conditioner.
Location
9.0
The location was excellent, just a few minutes walk from the main square of Interlaken, with great access to train stations and nearby restaurants.
Dining
6.0
The dining experience was below expectations despite a wide variety of choices.
Facilities
8.0
The hotel provides a range of amenities and services.
Jesse
United States,
September
2023
7.6/10
My stay at the hotel was pleasant overall. The staff was friendly and quickly resolved a bed issue in the room. However, the noise from outside and the constant running of the AC were a bit bothersome. The location was central and convenient, although noise insulation could be improved.
Rooms
7.0
The room was missing a bed initially, but the issue was promptly addressed by the reception. However, noise from outside and the constant AC operation were a bit inconvenient. Better noise insulation is needed.
Service
9.0
I found the staff to be friendly and fun to interact with. They were extremely nice and helpful throughout my stay.
Location
8.0
The hotel's location was great, very central to everything and easily walkable from the train station. However, it can get noisy during summer nights.
Dining
6.0
The dining experience was a mix. While there were many choices and free daily activities, the breakfast remained the same every day. I found it a bit overpriced compared to the quality offered.
Facilities
8.0
The hotel offers standard facilities like housekeeping, laundry service, welcome drink, and pet amenities. They also assist with tours and tickets.
Terence
United Kingdom,
July
2023
6.6/10
The hotel was a decent option with a mix of positives and negatives. The room was quite small and uncomfortable, but the location was excellent for accessing the train station and main square. The service was a bit of a hit and miss with helpful staff making up for less friendly encounters. The dining was satisfactory but could use improvement. Overall, a relatively average stay with room for enhancement.
Rooms
5.0
The room had a loft style with a slanted roof, making it a bit challenging to navigate without bumping the head. The bed was hard and uncomfortable, and the room tended to get too warm, requiring the window to be left slightly open at night. The view facing a run-down building was disappointing.
Service
7.0
The service varied from unfriendly encounters to helpful assistance, especially from the gentleman who offered free bikes and promptly fixed the air conditioner after it malfunctioned.
Location
8.0
The location was a strong point, being very close to Interlaken station, the main square, and various activities and dining options. Easy access to transportation and amenities.
Dining
6.0
The dining experience was average, with a slightly disappointing breakfast. The lack of variety was notable.
Facilities
7.0
Decent but nothing exceptional.
Cyril
United Kingdom,
June
2023
7.4/10
The hotel rooms were very clean, and the location was excellent. However, there seemed to be no noise insulation between the rooms, or above and below. It would have been great to have a sliding door to the bunk bed room to help with TV noise, and a couple of extra bed pillows. On the positive side, the bunk bed for the kids was a nice touch.
Rooms
8.0
The rooms were very clean and the location was excellent, but lacking noise insulation between the rooms.
Service
7.0
The service was very helpful and friendly overall. However, one of the staff members was not accommodating and made some difficulties during the stay, including claiming there was no place in the hotel despite the reservation. Housekeeping services were amazing and saved us time and money with their useful advice.
Location
9.0
The location was really great and walkable to the train stations, making it convenient to access other areas. It was noisy in the summer nights, but the central location was perfect for exploring Interlaken.
Dining
7.0
The dining offered a decent selection, although it became repetitive during our 3-night stay. The separate restaurant had a fairly noisy neighborhood, but the variety of food was satisfactory.
Facilities
6.0
The hotel facilities were decent, but some aspects could be improved for a better experience overall.
Herbert
United Kingdom,
June
2023
6.8/10
I had a mixed experience at this hotel. The room I booked with a balcony was nice but noisy due to its location next to the main street of Interlaken. The room itself was okay, clean, and spacious enough for a mini trip, but lacking amenities such as a rope or iron for clothes. The location is central, making it convenient to access everything, but the absence of air conditioning could be problematic in hot weather.
Rooms
7.0
The room was clean and spacious for a short stay, but lacked some essential amenities like a rope or iron for clothes.
Service
6.0
The service was average; nothing special stood out. Although we were not informed about the possibility to change rooms, the staff did wait for us until 1 am, which was appreciated.
Location
8.0
The hotel is right in the center of town, which is very convenient for exploring Interlaken and its surroundings. However, the room in the other building with separate beds felt a bit gloomy.
Dining
7.0
The dining options were decent, with a good breakfast selection. However, the inability to order eggs was a downside.
Facilities
6.0
The hotel offers basic facilities and amenities suitable for a short stay. The lack of certain essentials may impact the overall experience.
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